ok 777 Privacy Policy

ok 777 is an online gaming and sports betting platform operated for users in Bangladesh. We place the highest priority on our users' privacy and always strive to be transparent about how personal information is stored and used.

In this privacy policy, "we", "our" or "ok 777" refers to the organisation operating this platform. "You" or "user" refers to any registered or unregistered visitor to our platform.

This policy is linked to and should be read alongside the Terms and Conditions. You are requested to read both documents carefully before using the platform.

We collect different types of information from users in various situations. This information can be divided into two categories — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

Information you provide yourself during account registration, identity verification or financial transactions includes:

• Full name, date of birth and nationality
• Email address and mobile number
• National ID or passport details (for identity verification)
• bKash, Nagad, Rocket or Upay number (for payment processing)
• Bank account details (for bank transfers)
• Messages and attachments provided during support contact

2.2 Information Collected Automatically

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier
• Browser type, operating system and screen resolution
• Visit time on site, page history and session duration
• Information collected through cookies and similar tracking technologies
• Device location when using the app (subject to your permission)

ok 777 uses user information only for specific and legitimate purposes. Information is not used for any purpose other than those listed below:

• To create, manage and complete identity verification for accounts
• To process all financial transactions including deposits and withdrawals
• To provide bonuses, promotions and VIP benefits
• To resolve technical issues and provide customer support
• To ensure platform security and prevent fraud
• To conduct analysis for improving service quality
• To comply with applicable laws and regulations
• To send relevant promotional information with your consent

We analyse user gaming behaviour primarily to support responsible gaming programmes. As part of responsible gaming, we may use personal data to identify unusual or high-risk gaming patterns.

ok 777 has adopted industry-standard technical and administrative measures to protect user information. All sensitive data stored on our servers is secured through SSL encryption technology.

4.1 Technical Security Measures

• 128-bit or higher SSL/TLS encryption
• Advanced hashing methods for passwords and financial data
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Access controls and staff training programmes

4.2 Data Retention Period

Required information is retained while your account is active. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations, resolve disputes and maintain financial records.

Once the data retention period has expired, ok 777 securely deletes or properly anonymises that information so it cannot be used in the future.

ok 777 does not sell or rent users' personal information to third parties for any commercial purpose. However, information may be shared with specific third parties in the limited circumstances listed below:

5.1 Service Provider Partners

Only the necessary information is shared with trusted partners working on payment processing (bKash, Nagad, Rocket, Upay and bank transfers), identity verification and technical services. These partners are required to follow ok 777's guidelines and may not use the information for their own purposes.

5.2 Legal Obligations

ok 777 may disclose information when required by a court order, applicable law or a legitimate request from a competent authority. In such cases, we always provide only the specific information requested.

5.3 Fraud Prevention

Information may be shared with specialised agencies for the purpose of detecting and preventing money laundering, fraud or other illegal activities.

ok 777 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored in your browser that help improve the performance of the site.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security and basic functionality — these cannot be disabled.
• Functional Cookies: Remember your preferred language, theme and settings.
• Analytics Cookies: Monitor site usage to help improve service quality.
• Marketing Cookies: Used to display relevant advertisements with your consent.

6.2 Cookie Controls

You can disable non-essential cookies at any time from your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

As an ok 777 user, you have several important rights over your own personal information. We are committed to upholding these rights effectively.

7.1 Right to Access and Correct Information

You have the right to view the information stored in your account and to correct it if needed. If there is any incorrect or incomplete information, it can be corrected through our support team.

7.2 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations — in that case, we will inform you in detail.

7.3 Right to Object to Processing

For marketing communications, you may withdraw your consent and object to the processing of your information at any time. We will act promptly upon receiving such a request.

7.4 Right to Data Portability

You can request your information in a common format if you wish. Contact our support to make this request.

ok 777 strictly follows a policy of keeping persons under the age of 21 away from deposits, betting or casino activities. We do not intentionally collect personal information from minors.

If it comes to our attention that a minor has created an account, that account and all associated information will be deleted immediately. We request parents and guardians to ensure that minors in their family are not using this platform.

ok 777 may make changes to this privacy policy as needed over time. For any significant changes, we will notify registered users by email and the "Last Updated" date at the top of the page will be changed.

Continuing to use the platform after changes are made will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns or requests regarding this privacy policy, please contact us. The ok 777 support team is available 24 hours a day, 7 days a week in Bengali and English.

• Live Chat: Directly from any page on the platform
• Email: [email protected]

We generally try to respond promptly after receiving a request. Privacy-related matters are among our highest priorities.

Visit our About Us page to learn more about our services. Visit our FAQ section for answers to common questions.